​BUSINESS MACHINE & PRINTING

SERVICES 

 

 

READ OUR STORY

“The Dealership our Customers Built”

 

After an extensive survey of Northeastern Ohio copier dealers in 2002, Quality Imaging Solutions, Inc. was lobbied by Copystar / Kyocera Mita, Gestetner and Samsung to become an authorized distributor of their copier, facsimile, and printer products. The President currently worked with these product lines, so he agreed. Quality Imaging Solutions, Inc. was formed, and has been named “Ohio’s fastest growing Copier, Fax, and Laser Printer Dealer” ever since. We have been fortunate to achieve an Elite Dealer Award for 2006, 2007, 2008, and 2009 from OfficeDEALER Magazine.

 

Our Founder and President Michael Keenan started the company in 2003. He has been in the copier industry for over 20 years. His background was in sales and management. He was the top salesman shortly after he began with Xerox in 1989. He stresses customer service perfection for all of our customers, whether they have 1 machine or 100 machines.

 

The Service department at Quality Imaging Solutions, Inc. is trained directly by the manufacturer on all of the products we offer. With an average of 14 years service tenure and our fully automated dispatch system, technicians are dispatched in a priority basis, i.e., if your unit is down completely, you will receive service before someone needing a toner drop off. We will even guarantee that if your machine is under our service contract, and we cannot repair it to the manufacturer specifications of performance, we will replace that machine with one of equal or greater value for the period of your lease.

 

There is no question that Quality Imaging Solutions, Inc. has the knowledge, experience, and commitment to service your account. In fact as his own personal commitment to you, if one of our service technicians for some reason cannot fix your machine to your expectations, he will come out himself with a free loaner for you until you are completely satisfied. No other companies with offer this to you.

 

We have a “best price guarantee” on any supplies your office equipment may need. Printers, Copiers, Fax Machines, Laser Cartridges, Inkjets, Ribbon, Drums, etc.

 

Our Business Forms and Commercial Printing Department also abides by our “best price guarantee”. They look forward to saving you money on everything from business cards, snap forms, software compatible checks, brochures, folders, envelopes, and anything else you may have printed.

 

Small or Large, our customers have become testimonial to our commitment to excellence. 

Quality Imaging Solutions Inc., we tailor your account to satisfy your needs. We are totally dedicated to “win – win” relationships with all of our customers. 

 

“At Quality Imaging Solutions you’ll see a difference because, we go the distance”!